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Livsol Innovations Private Limited ("we," "us," or "our") operates the website www.luvottica.in, www.luvottica.com. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our Site.

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1. Information We Collect

1.1 Personal Information: When you visit the Site, we may collect certain information about your device, interaction with the Site, and information necessary to process your purchases. This may include:

• Contact Information: Name, email address, postal address, phone number.

• Payment Information: Credit card numbers, billing address.

• Order Information: Products purchased, order value, shipping information.

• Account Information: Username, password, purchase history.

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1.2 Device Information: As you browse the Site, we automatically receive information about your device, including:

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• Browser Type

• Operating System

• Referring URLs

• Device Identifiers

• Cookies and Similar Technologies

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1.3 Usage Information: We collect information about how you use our Site, including:

• Pages viewed

• Links clicked

• Time spent on pages

• Interaction with features and functionalities

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you about your order status and customer service inquiries

• Personalize and improve your experience on our Site

• Send you marketing communications, if you have opted in

• Prevent fraud and enhance the security of our Site

• Comply with legal obligations

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3. Sharing Your Information

We may share your personal information with:

• Service Providers: Third parties that perform services on our behalf, such as payment processing, order fulfillment, shipping, and marketing.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

• Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to law enforcement or other governmental authorities.

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4. How We Collect Payments

Shopping at www.luvottica.com, www.luvottica.in is 100% secure. We don’t store any information of debit card/credit card/internet banking or any other payment options. All your payment transaction process through payment gateway and payment gateway uses the very latest encryption technology to protect your sensitive financial information.

If you choose a direct payment gateway to complete your purchase, your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI security standards council, which is a joint effort of brands like visa, Mastercard, American Express and discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. This helps us understand how you interact with our Site and personalize your experience. You can manage your cookie preferences through your browser settings.

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6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

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7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.

• Correction: The right to request that we correct any inaccurate or incomplete information.

• Deletion: The right to request that we delete your personal information, subject to certain exceptions.

• Opt-Out: The right to opt out of receiving marketing communications from us.

• Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@luvottica.com.

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8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any linked websites you visit.

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9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our Site, and the date of the latest revision will be indicated.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Livsol Innovations Private Limited

ML2, F3, Gaur Empire, Sector-11, Vasundhara,

Ghaziabad, Uttar Pradesh, 201012, INDIA

Phone: +91-9315610633

Email: info@luvottica.com, luvotticaindia@gmail.com

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